Way finding in Kew

Way finding in Kew

Pedestrian accessibility improvements; Kew Gardens station forecourt

Update 21/12/2017

We have followed up our comments to Richmond Council on the changes proposed to the Kew Gardens Station forecourt with two meetings and a further letter highlighting our concerns. The Council are reviewing all comments made and will be making a decision they say before Christmas. You can see our follow up letter here: Pedestrian accessibility improvements letter to Cllr Buckwell

Update 27/10/2017

Richmond Council have started a public consultation on plans to improve the way finding from Kew Gardens station to the Royal Botanic Gardens, Kew. Separate but related plans are being developed to improve signage which we hope to see soon (see the background to this below).

We were pleased that Richmond Council engaged with us before the consultation was made public but disappointed that our comments do not appear to have been taken on board. You may want to consider the comments we made here: Pedestrian accessibility improvements

Have your say by 19 November here

Update 16/12/2016

Richmond Council have been in touch with us to discuss their proposals for improving the signage around Kew Gardens station to the Royal Botanic Gardens, the National Archives, and Mortlake Crematorium which we have suggested, in our experience, are the key destinations visitors look for alongside Kew Green, Kew Pier and Kew Bridge.

New signage installed at the station entrances/exits and the subway are an improvement but we agreed more could be done beyond the immediate station plaza and forecourt. The Council propose using a combination of ‘minilith’ style pillars and pole-mounted ‘finger’ signs to guide visitors from the station to locations where the path to the key destinations are more obvious. This would include miniliths on Station Approach and outside Victoria Gate (with links back to the existing Legible London scheme at Richmond Circus and Richmond Town Centre).  Another ‘minilith’ pillar may go in on the South Circular Road near the junction with High Park Road, supported by finger signs, to clarify the route to the crematorium and also highlight access to the National Archives and Kew Bridge/Pier/Green for pedestrians.

There are also more extensive proposals being planned for consultation next year to improve the way finding along Station Approach and Station Parade to the Botanic Gardens. Associated with this the Council intend to pare down the 2 or 3 signs outside the front of the station on the Botanic Gardens side of the station, with the existing information board removed as part of the forecourt improvement scheme they are working on in partnership with London Underground. On the Kew Plaza side they intend placing new signs pointing down West Park Road/Burlington Avenue towards the National Archive and/or crematorium as the existing finger sign is not obvious from the subway or the footbridge;  They are also discussing with Transport of London signage for the footbridge over the station.

The main aims are to use the Legible London signage which visitors are familiar with, to de-clutter the front of the station and provide a safer, more obvious pedestrian route from the station entrance towards Station Parade and Lichfield Road.

The work on the signage is likely to be complete in the Spring/Summer, in time for the main visitor season. It will mean losing some heritage style signage but should improve way finding for visitors and de-clutter signage not serving its purpose.

 

 

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EVENTS

Event Information:

  • Wed
    17
    Jan
    2018
    5:30 pmRoyal Botanic Gardens, Kew

    We are delighted that Kew Society members have been offered a rare opportunity to visit the Economic Botany Collection at the Royal Botanic Gardens, Kew. This is the oldest and perhaps the most fascinating of Kew's science collections.

    The tour is lead by Mark Nesbitt, who is senior Ethobotanist and Curator at RGB Kew and he will delve into Kew's history and current science research via a unique collections of rubber, lacebark, Chinese medicines and other useful plants.

    Members should be aware that the temperature is cool (17C / 63F) and the tour involves walking (including poorly lit paths) but no steps.

    The tour is very generously free, and there are 15 places available offered on a first-come-first-serve basis. Please email events@kewsociety.org to secure your place on the tour and to find out where to meet.

    We are exceedingly grateful to Mark Nesbitt for making this most generous offer to our members.

    Click here for Mark's own page detailing his research