Kew Gardens Underground Station Ticket Office Closure

Kew Gardens Underground Station Ticket Office Closure Consultation

Update 21/06/2017

The closure of Kew Gardens ticket office, as well as Gunnersbury ticket office, has now been confirmed for 5th July 2017.

Get a new Oyster card
Add a 7 Day or Monthly season ticket to your Oyster card
See your journey history
Buy/collect National Rail tickets and 7 Day/Monthly Travelcards
Add a discount to your Oyster card (with staff assistance)

Update 07/03/2016

London Travel Watch have now updated their website with more detail here: http://www.londontravelwatch.org.uk/documents/get_lob?id=4150&field=file. It confirms the closure of the Kew Gardens ticket office once new ticket machines are in place, expected to be in December 2016.

Update 06/03/2016

We contacted London Travel Watch to clarify their news item saying 3 of the busiest station ticket offices would not be closing in April pending a review of the ticket sales at these locations. See their website news item here: http://www.londontravelwatch.org.uk/news/view?id=582&x[0]=news/list

Unfortunately Kew Gardens is not one of those stations which are selected on a benchmark measure of 12 ticket transactions per hour. The 3 are Wembley, Harrow and Wealdstone and Queen’s Park.

London Travel Watch are however concerned about Kew Gardens and Gunnersbury stations because of the number of visitors and have asked TfL for their proposals on what they can do to mitigate problems. More information will be on their website in the next few days.

In addition to monitoring complaints from rail and tube users, we have suggested London Travel Watch keep in touch with the Royal Botanic Gardens and the National Archives for any information they have on their visitor experience related to ease of travel.

Update 20/01/2016

We have now submitted our comments after discussion with both the Royal Botanic Gardens and the National Archives whose many visitors use the station and are given advice by the ticket office staff on their travel options. You can see our letter here.

Kew Gardens ticket office letter .

Whilst platform staff do help visitors they are unlikely to have the detailed knowledge of the ticket office staff and they also change quite frequently.Nor are ticket machines a substitute for the kind of questions visitors will have.

Numbers of objectors may count so please respond yourselves, by Wednesday 27th January using the postal address or email below.

The Richmond and Twickenham Times headlined comments from the Kew Society.

Update 13/01/2016

Members are alerted to a consultation on the proposal to close Kew Gardens Underground Station ticket office.

The consultation closes on January 27th 2016.

If you wish to comment on these proposals please either write to:

London Travel Watch

169 Union Street

London

SE1 0LL

or email : enquiries@londontravelwatch.org.uk and put “London Underground ticket office changes” in the subject line.

For more details please follow this link to the London Travel Watch website

Sorry, comments are closed for this post.

NEWS

Changes to London Transport routes Update 20/07/2017 Transport for London have opened a consul [more]
Telephone Boxes Telephone Box outside Lloyds Pharmacy in Kew Village (ref 17/1948/TEL) Update [more]

EVENTS

Event Information:

  • Sun
    13
    Aug
    2017
    10:00 amLondon Wetland Centre Barnes

    We are delighted to offer our Members the opportunity to join our guide, who is also a Kew Society Member, on an early Sunday morning tour of the London Wetland Centre in Barnes. We will meet at 9.45 am at the Visitors Centre entrance, ready for a 10am guided tour to learn more about otters, water birds, ducks, dragonflies, water voles and lapwings - mixed in with snippets about planting, wildlife and their habitats. this is a perfect opportunity to explore the beautiful open-air walkways among the lakes and pools of this 105 acre site, perfect for spotting birds and other wildlife residents. Comfortable walking shoes advised.

    Following the tour you are welcome to stay on and enjoy the London Wetland Centre, take a relaxing break in the cafes or indulge in some retail therapy at the gift shop.  The area is fully accessible with ample nearby car parking, wide flat paths and accessible hides and sensory gardens. Only assistance dogs are permitted on site.

    Tickets cost £12.50 for a Kew Society Member ticket, £9.50 for a Kew Society Member concession ticket and £7.50 for children (under 16)

    Click here to book tickets with debit/credit card  (with fees)

    Click here to download the form to pay by cheque (no fees)

    Please email Sue May at events@kewsociety.org if you have any questions

    For further information about The Wetlands Centre please follow this link

    For a map of the Wetlands Centre please follow this link